Citation

Lo JC, Meijer SA. Cogn. Technol. Work 2020; 22(1): 57-73.

Copyright

(Copyright © 2020, Holtzbrinck Springer Nature Publishing Group)

DOI

10.1007/s10111-019-00546-7

PMID

unavailable

Abstract

This study takes upon a group cognition perspective and investigates the cognition of railway traffic operations, in particular railway traffic and passenger traffic control. A table-top simulation environment is used to conduct the study, in which its design principles are elaborated upon. Network cognition is operationalized through communication content and flow and studied through social network analysis (SNA). SNA centrality metrics, such as degree, closeness and betweenness, are assessed in these networks. As part of the study, two cases are compared where operational procedures for disruption mitigation are varied. The dependent variables are the different types of communication network structures that are conceptualized for communication flow and semantic network structures for communication content. Although the quantitative comparisons between the two operational procedures regarding their communication flow and semantic networks showed no significant differences, this study provides a methodology to compare different conditions.

Language: en