Citation

Walters JE, Brown AR, Jones AE. Hum. Serv. Organ. Manag. Leadersh. Gov. 2018; 42(5): 437-456.

Copyright

(Copyright © 2018, Informa - Taylor and Francis Group)

DOI

10.1080/23303131.2018.1532371

PMID

unavailable

Abstract

Burnout among social workers continues to be a relevant issue as it can lead to major problems: personal health issues, service deterioration, and turnover. This study examined the use of the Copenhagen Burnout Inventory with U.S. social workers (N = 1774) in direct-service and non-direct-service roles. The CBI is a no-cost alternative to the commonly employed Maslach Burnout Inventory.

RESULTS revealed that the CBI is a suitable tool to measure burnout among social workers regardless of position. Screening, identifying sources, and action planning to reduce burnout are critical steps for organizations to ensure a quality atmosphere for employees and clients.

Language: en

Keywords

burnout; confirmatory factor analysis; Copenhagen Burnout Inventory; social work