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Citation
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Pompeii LA, Schoenfisch A, Lipscomb HJ, Dement JM, Smith CD, Conway SH. Am. J. Ind. Med. 2016; 59(10): 853-865. |
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Affiliation
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Division of Epidemiology, Human Genetics, Environmental Sciences, School of Public Health, University of Texas Medical Center, Houston, Texas. |
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Abstract
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BACKGROUND: Under-reporting of type II (patient/visitor-on-worker) violence by workers has been attributed to a lack of essential event details needed to inform prevention strategies.
METHODS: Mixed methods including surveys and focus groups were used to examine patterns of reporting type II violent events among ∼11,000 workers at six U.S. hospitals.
RESULTS: Of the 2,098 workers who experienced a type II violent event, 75% indicated they reported. Reporting patterns were disparate including reports to managers, co-workers, security, and patients' medical records-with only 9% reporting into occupational injury/safety reporting systems. Workers were unclear about when and where to report, and relied on their own "threshold" of when to report based on event circumstances.
CONCLUSIONS: Our findings contradict prior findings that workers significantly under-report violent events. Coordinated surveillance efforts across departments are needed to capture workers' reports, including the use of a designated violence reporting system that is supported by reporting policies. Am. J. Ind. Med. © 2016 Wiley Periodicals, Inc.
© 2016 Wiley Periodicals, Inc.
Language: en |