Citation

Dekker SWA, Woods DD. Cogn. Technol. Work 2002; 4(4): 240-244.

Copyright

(Copyright © 2002, Holtzbrinck Springer Nature Publishing Group)

DOI

10.1007/s101110200022

PMID

unavailable

Abstract

In this paper we argue that substitution-based function allocation methods (such as MABA-MABA, or Men-Are-Better-At/Machines-Are-Better-At lists) cannot provide progress on human-automation co-ordination. Quantitative 'who does what' allocation does not work because the real effects of automation are qualitative: it transforms human practice and forces people to adapt their skills and routines. Rather than re-inventing or refining substitution-based methods, we propose that the more pressing question on human-automation co-ordination is 'How do we make them get along together?'

Language: en