Citation

Addison C. Br. J. Soc. Work 1982; 12(1): 605-618.

Copyright

(Copyright © 1982, Oxford University Press)

DOI

10.1093/oxfordjournals.bjsw.a054794

PMID

unavailable

Abstract

This paper looks at certain aspects of a social services department's duty and intake systems in the light of the theory of institutional defence. This theory, which has to do with the way that organisations deal with anxiety provoking events, is described, and a number of 'defences' are identified and discussed.