Citation

Littlefield L, Love A, Peck C, Wertheim EH. Aust. Psychol. 1993; 28(2): 80-85.

Copyright

(Copyright © 1993, Australian Psychological Society, Publisher Wiley-Blackwell)

DOI

10.1080/00050069308258880

PMID

unavailable

Abstract

This paper describes a model for resolving interpersonal, intergroup, and international conflict and sets it into a theoretical and empirical context. The model aims for a cooperative process resulting in integrative solutions. The following stages, similar to social problem solving approaches, are described: developing expectations for win-win solutions, identifying interests, brainstorming creative options, and combining options into win-win solutions. Also discussed are objective criteria, alternatives to negotiated agreements, and methods for managing emotions. Research related to each stage and areas needing further work are noted.