Citation

Rahman TFA, Nayan NM. Jurnal Komunikasi: Malaysian Journal of Communication 2020; 36(4): 54-72.

Copyright

(Copyright © 2020)

DOI

10.17576/JKMJC-2020-3604-04

PMID

unavailable

Abstract

Mental health is one of the most important aspects of human development other than physical health. Recent statistics and literature reports have shown an increase in mental health issues globally. Various text messaging systems have been developed to reduce the level of mental health problems. This paper aimed to identify the existing types of text messaging systems that have been used in the treatment of mental illness as well as the effectiveness of each of messaging platforms on various categories of mental illness. This systematic literature review used five databases; Scopus, PubMed, ACM Digital Library, IEEE Xplore and Web of Science to search for related papers. The downloaded papers were screened to meet the selection criteria including English and Malay language, not a protocol basis, not a research proposal for a prototype and not a literature review. Only 18 papers out of 3656 results were accepted for further systematic literature review readings. Overall, SMS is the most widely used text therapy followed by a smartphone application and web applications. On average, all three platforms showed positive changes in depression, anxiety, suicide, self-harm, emotion, healthy eating and alcohol consumption. Mental health therapy through smartphone applications has the potential to reduce many types of mental health problems. © 2020, Penerbit Universiti Kebangsaan Malaysia. All rights reserved.

Language: ml

Keywords

Mental health; Psychotherapy; Health communication; Mobile text therapy; Text messaging system