Citation

Cheung CF, Wang WM, Leung ZCS. Int. Soc. Work 2013; 56(2): 208-227.

Copyright

(Copyright © 2013, SAGE Publishing)

DOI

10.1177/0020872811414037

PMID

unavailable

Abstract

This article describes the system development processes for an electronic case library, built to facilitate and support the suicide prevention service provided by a social service organization in Hong Kong. It is a knowledge management system in which both 'rule-based reasoning' (RBR) and 'case-based reasoning' (CBR) are adopted. Initial test results, potentials and limitations of this knowledge management approach are discussed. © The Author(s) 2011.

Language: en

Keywords

suicide risk assessment; knowledge management; case library; case-based reasoning; knowledge system technology; knowledge-based system; rule-based reasoning; social service administration