Citation

Sederholm T, Ekman S, Paakkonen H, Huhtinen AM. Int. J. Emerg. Manage. 2021; 17(1): 47-64.

Copyright

(Copyright © 2021, Inderscience Publishers)

DOI

10.1504/IJEM.2021.118771

PMID

unavailable

Abstract

Sharing information between different public safety organisations plays a vital role during major incidents. Common situational awareness among the actors is a key element in achieving successful end results in managing and leading operations. In this study, the information flow for enabling situational awareness in an Emergency Operation Centre during a major incident is described. The data were collected during the preparedness exercise. Emergency Operation Centres play a fundamental role in creating collaborative awareness, familiarisation with organisations, long-term commitment, and thus in helping to tackle the known challenges in multi-authority coordination. In addition to being the place where critical far-reaching decisions were made, the Emergency Operation Centre played a very significant role as an information hub in cooperation and collaboration.

Keywords: collaboration awareness; command centre; common operational picture communication; emergency operation centre; incident; ICS; incident command system; major accident; multi-authority cooperation; situational awareness.

Language: en