Citation

Stanton NA, Roberts APJ, Pope KA, Fay D. Cogn. Technol. Work 2021; 23(4): 783-804.

Copyright

(Copyright © 2021, Holtzbrinck Springer Nature Publishing Group)

DOI

10.1007/s10111-020-00654-9

PMID

unavailable

Abstract

Previous research has shown that co-location of operators dependent on each other for task-relevant information can relieve the previously identified bottleneck of information between the Sonar Control (SOC) and Operations Officer (OPSO) in submarine sound and control rooms. This research aimed to examine the impact of a novel inwards facing circular configuration on communications and tasks within a co-located control room. Ten teams participated in high and low demand Return to Periscope Depth scenarios in a simulated submarine control room. All communications between operators were recorded and compared with a baseline study of contemporary operation. The findings show that the novel circular configuration led to a reduction in communications, but an increase in information shared. Indicating that the teams had become more efficient at passing relevant information. Furthermore, teams were able to complete a greater number of tasks.

Language: en

Keywords

Communications; Control room configuration; Networks; Submarine; Teamwork