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Citation |
Arnetz JE. Jt. Comm. J. Qual. Patient Saf. 2022; ePub(ePub): ePub. |
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Copyright |
(Copyright © 2022, Joint Commission on Accreditation of Healthcare Organizations) |
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DOI |
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PMID |
35193809 |
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PMCID |
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Abstract |
Workplace violence poses a significant threat to the health, safety, and well-being of health care workers1 and has negative implications for their productivity,2 retention,3,4 and the quality of care they provide to patients.5., 6., 7. The problem is not new. Violence from patients toward health care workers has been recognized as an occupational hazard for decades, with the earliest studies coming from psychiatric/mental health settings.8,9 By the early 1990s, violence was becoming a recognized occupational risk in general health care settings as well.10 Since then, research on violence in health care has increased exponentially,11., 12., 13. helping to raise awareness of the problem. Despite this, the incidence of violence has increased,14 including during the ongoing COVID-19 pandemic.15,16 Estimates of costs associated with non-fatal workplace violence in health care settings range from $109,000 per year for treatment and indemnity among injured nurses17 to over $330,000 per year in a single hospital system.18 These estimates do not include the costs of the psychological trauma, fear, and work dissatisfaction that may develop in employees' response to workplace violence11 or patient-related costs.7 Patient-related costs may be due to direct injury caused by a violent act, but they can be indirect as well, resulting from gaps in care due to staff absences caused by violence-related injury... Language: en |