Citation

Giuliano G, Golob JM. Transp. Res. Rec. 1995; 1516: 11-19.

Copyright

(Copyright © 1995, Transportation Research Board, National Research Council, National Academy of Sciences USA, Publisher SAGE Publishing)

DOI

unavailable

PMID

unavailable

Abstract

Advanced Traveler Information Systems (ATISs), a key part of new technology applications in transportation, provide accurate and timely information that helps travelers select routes, times of travel, and travel modes. The potential for new technology applications in transportation is extensive, and substantial investments are being made to further this rapid technological development. Comprehensive, systematic testing and evaluation of new technology elements, therefore, is needed to ensure that the most promising and cost-effective technologies are pursued. To this end, several Field Operational Tests (FOTs) are being conducted throughout the United States. Preliminary results from an on-going FOT evaluation, the Los angeles Smart Traveler project, are presented. Usage patterns based on automated data and user surveys are examined for a sample of 41 kiosks throughout Los Angeles County. The data indicate that kiosks located in retail establishments are used more than those located in employment centers, and that that usage is related to the level of pedestrian activity at the site. Satisfaction with the kiosks is very high among users. The authors conclude that kiosks are used to obtain information more often for nonroutine or new trips than for the regular commute trip.

Language: en

Keywords

Data acquisition; Data processing; Intelligent vehicle highway systems; Cost effectiveness; Project management; Information technology; Transportation routes; Computer systems; Information retrieval systems; Telecommunication networks; User interfaces