Citation

Schnelli A, Mayer H, Ott S, Zeller A. Nurs. Open 2021; ePub(ePub): ePub.

Copyright

(Copyright © 2021, John Wiley and Sons)

DOI

10.1002/nop2.689

PMID

unavailable

Abstract

AIMS: To explore the view of health professionals on the form and frequency of aggressive behaviour of clients against health professionals in home care services.

DESIGN: An explorative cross-sectional survey was conducted.

METHODS: We conducted a survey using the Survey of Violence Experienced by Staff German version Revised (SOVES-G-R) and the Impact of Patient Aggression on Carers Scale (IMPACS). A convenience sample of 852 healthcare professionals from German-speaking Switzerland participated. Data collection was conducted between July-October 2019. Data were analysed descriptively using IBM SPSS Statistics.

RESULTS: Of the health professionals, 78.9% (N = 672) experienced aggressive behaviour since they worked in home care services. The most frequent aggressive behaviour was verbal aggression (75.6%, N = 644), while the most common predisposing factor was restriction in cognitive ability (71.3%, N = 67). Fear, burden and impairment of nursing relationship were common consequences of aggressive behaviour.

Language: en

Keywords

dementia; aggression management; community care; nursing home care; survey designs