Citation

Abdullah S, Singh SSK, Azman AH, Yazid MRM, Hishamuddin H, Ghopa WAW, Shahrir AH, Ihsan AKAM, Wahab DA. Int. J. Integr. Eng. 2020; 12(5): 27-33.

Copyright

(Copyright © 2020, Universiti Tun Hussein Onn Malaysia)

DOI

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PMID

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Abstract

This paper presents the passengers' perspective towards express bus safety issues based on the driver's behavioural characteristics, providing an important aspect in reducing the accidents in Malaysia.  A pilot study with a respondent of 40 people, aged between 16 to 41 years old were conducted in Universiti Kebangsaan Malaysia. The developed questionnaires based on the five-point Likert Scale were implemented to assess the safety perception on express buses, and it has a higher reliability of Cronbach's Alpha score at 0.91. The findings show that more than 45 % of the respondents agreed that dangerous behaviour of express bus drivers were mainly due to the use of mobile during driving (63.33%), tailgating (57.58%) and driving above the given speed limit (48.59%). The reason of this behaviour is insufficient time to stick to running schedules and the shift pattern rotations. In terms of safety precautions, about 77% passengers preferred safety briefing using audio due to its ease in understanding the meaningful instruction. In addition, 97% passengers agreed on the needs of a second driver to ensure a safe journey to their destination. Hence, a proposed mitigated solution such as drivers monitoring is needed by the respective agencies to reduce this careless behaviour that may influence the dangerous driving behaviour.

Language: en

Keywords

bus accident; bus driver; bus passenger; Express bus safety; public transport