Citation

Hodge AN, Marshall AP. Aust. Crit. Care 2007; 20(2): 61-67.

Affiliation

Royal Prince Alfred Hospital, Missenden Road, Camperdown, NSW 2050, Australia; Faculty of Nursing and Midwifery (MO2), The University of Sydney, Sydney, NSW 2006, Australia.

Copyright

(Copyright © 2007, Confederation of Australian Critical Care Nurses, Publisher Elsevier Publishing)

DOI

10.1016/j.aucc.2007.03.001

PMID

17568534

Abstract

Aggression and violence are common in the Emergency setting, with nurses out-ranking police and prison officers in exposure to workplace violence. This paper examines the current literature to identify the incidence of violence within the ED, precipitators of violence and aggression and the government policy directive of 'zero tolerance'. Methods of managing violence and aggression are explored, including environmental management, de-escalation, pharmacological and physical restraint and seclusion and these are linked to course content recommended for staff training.

Language: en