Citation

Sanda MA. Int. J. Hum. Factrors Model. Simul. 2018; 6(2/3): 103.

Copyright

(Copyright © 2018, Inderscience Publishers)

DOI

10.1504/IJHFMS.2018.093170

PMID

unavailable

Abstract

This study explored the cognitive and workload demands of air-traffic control activity and the tacit knowledge used by air-traffic controllers to cope with the stress associated with such demands in ensuring air-traffic safety in Ghana. Guided by the systemic structural theory of activity, it was found that the air-traffic control activity entailed several challenges, whereby variety of tasks demand significant cognitive efforts, requiring use of tacit knowledge by the air-traffic controllers to augment their operational performances in order to enhance air-traffic safety. It is concluded that the functional efficiency and effectiveness of human work in the air-traffic control activity can be enhanced by understanding and integrating air-traffic controllers' tacit knowledge in the job design. By implication, this understanding can be incorporated in designing an operator-efficient and effective work system for air-traffic controllers in order to enhance management capacity of air-traffic safety in Ghana.

Keywords: air-traffic control activity; air-traffic controller; tacit knowledge; air-traffic safety; Ghana.

Language: en