Citation

Patel SE, Chrisman M. Nurs. Forum 2020; ePub(ePub): ePub.

Affiliation

School of Nursing and Health Studies, University of Missouri-Kansas City, Kansas, Missouri.

Copyright

(Copyright © 2020, John Wiley and Sons)

DOI

10.1111/nuf.12425

PMID

31898334

Abstract

AIM: The aim of this study is to explore the gap between incivility in the workplace and academia and develop a connection to the psychosocial distress effects on the victims.

BACKGROUND: While incivility in nursing has reached epidemic proportions in the past decade, the current definitions of incivility are limited to the workplace or academia and lack consideration of the consequences related to the social well-being of the victim.

DESIGN: Rodgers' evolutionary method was used in this study. DATA SOURCE: Following the PRISMA guidelines, articles were reviewed from PubMed and CINAHL between 2008 to 2019. Twenty articles describing incivility faced by staff nurses, student nurses, academic faculty, and nursing administrators were included in the final analysis. REVIEW METHODS: Inductive thematic analysis was used to determine the antecedents, attributes, and consequences of incivility in nursing.

RESULTS: Findings included a culture of incivility and power gradients as antecedents. The attributes of incivility were verbal or non-verbal behaviors that demean, dismiss, or exclude the individual. Consequences of incivility are psychosocial and physiological distress.

CONCLUSION: A broader definition of incivility may be appropriate. Further research is needed to determine interventions to mitigate the effects of incivility.

© 2020 Wiley Periodicals, Inc.

Language: en

Keywords

Rodgers' evolutionary method; concept analysis; incivility