Citation

Hah S, Hallman K, Williams B, Heinz K. Proc. Hum. Factors Ergon. Soc. Annu. Meet. 2017; 61(1): 252-256.

Copyright

(Copyright © 2017, Human Factors and Ergonomics Society, Publisher SAGE Publishing)

DOI

10.1177/1541931213601546

PMID

unavailable

Abstract

In the air traffic control domain, there are no clear distinctions in the definition of critical safety messages, such as alarms and alerts. We therefore created a categorization scheme to distinguish alarms from the alerts and applied it to NextGen air traffic control systems: Standard Terminal Automation Replacement System (STARS), En Route Automation Modernization (ERAM), and Data Communications. Controllers then evaluated the effectiveness of the alarms and alerts of these NextGen systems. We used Cognitive Walkthrough method with the "thinking aloud" procedure to collect their spontaneous and immediate evaluation. Based on these evaluations, we present recommendations for the future NextGen air traffic control alarm and alert design.

Language: en