Citation

Jong W, Dückers MLA. Risk Hazards Crisis Public Policy 2019; 10(1): 14-31.

Copyright

(Copyright © 2019, Policy Studies Organization or the authors, Publisher John Wiley and Sons)

DOI

10.1002/rhc3.12150

PMID

unavailable

Abstract

Despite available knowledge on appropriate psychosocial support for people confronted with death, loss, and severe stress in the context of major crises and disasters, it is crucial to understand what people affected expect from government officials and public leaders in the aftermath of an extreme event. Eight interviews with affected adult residents were conducted to explore their expectations and experiences in relation to government. This was done against the background of Park's () model on meaning making.

FINDINGS revealed that interviewees expected the government to help them in a fair, compassionate, equal, and reliable manner. They also expected support in fulfilling event-related practical needs, and assumed that the government would use its capacity to align network partners and break down bureaucratic barriers. The affected individuals' global beliefs and situational meaning may differ from the perceptions of the public leader who provides support.

Language: en

Keywords

apoyo público; creación de significado; crisis; desastre; disaster; liderazgo público; meaning making; public leadership; social support; 公共领导力; 危机; 意义建构; 灾害; 社会支持