Citation

Salmon PM, Read GJM. Ergonomics 2019; 62(5): 612-628.

Affiliation

a Centre for Human Factors and Sociotechnical Systems, Faculty of Arts, Business and Law , University of the Sunshine Coast , QLD 4558 , Australia.

Copyright

(Copyright © 2019, Informa - Taylor and Francis Group)

DOI

10.1080/00140139.2018.1550214

PMID

30460881

Abstract

In complexity science, the many models thinking philosophy argues for a multi-method approach to complex problems. This article investigates whether the use of multiple systems ergonomics methods to examine the same problem is useful, or whether using different approaches creates incompatible analyses. Five systems ergonomics analyses of road trauma are examined and their key insights extracted. The extent to which these insights are compatible with one another and can be integrated when attempting to reduce road trauma is assessed. The findings indicate that applying several systems ergonomics methods to the same problem is useful, as multiple insights are developed and deficiencies in one approach are countered by the others. Importantly, the analysis demonstrates that the insights gained are compatible and support the development of holistic systems thinking-based interventions. In conclusion it is recommended that a many systems ergonomics model thinking approach be adopted by ergonomists working in complex problem spaces.

Language: en

Keywords

Complex systems; Ergonomics; Ergonomics methods; Systems ergonomics; Systems thinking