Citation

Hylén U, Engstrom I, Engström K, Pelto-Piri V, Anderzen-Carlsson A. Issues Ment. Health Nurs. 2019; 40(2): 148-157.

Affiliation

School of Health Sciences , Örebro University , Örebro , Sweden.

Copyright

(Copyright © 2019, Informa - Taylor and Francis Group)

DOI

10.1080/01612840.2018.1496207

PMID

30376382

Abstract

The aim was to describe the nursing staff and ward managers' experiences of safety and violence in everyday meetings with the patients. The qualitative content analyses resulted in four themes: the relationship with the patient is the basis of care; the organizational culture affects the care given; knowledge and competence are important for safe care; and the importance of balancing influence and coercion in care. The staff had a varied ability to meet patients in a respectful way. One way of creating a common approach could be to discuss and reflect upon different options in the meeting with the patient.

Language: en