OBJECTIVES: This article highlights barriers in accessing public services for domestic and intimate partner violence (D/IPV) from the perspectives of immigrant women and service providers in the province of New Brunswick. Addressing these barriers can assist in building capacity among immigrant women to talk about D/IPV; increase awareness and facilitate the use of public services by immigrant women experiencing D/IPV; and improve collaboration among D/IPV service providers in different sectors.
METHODS: The study is based on social determinants of health and intersectional theoretical frameworks. Semi-structured interviews and focus group discussions were conducted with immigrant women and public service providers, representing the province's linguistic and geographic (rural/urban) diversity. Qualitative data were coded thematically. Common and disparate themes between immigrant women and service providers were identified.
RESULTS: Common themes include lack of understanding, the complexity of the intersection of D/IPV and Canada's immigration framework, and issues of trust. Disparate themes include differences in cultural values, the lack of collaboration between different types of service provision, and financial issues. Recommendations are made to mitigate structural barriers and increase collaboration.
CONCLUSION: Acknowledgement and better understanding of the cultural differences between service providers and immigrant survivors of D/IPV would go a long way to improve trust and break down barriers in communication. Revision of the New Brunswick Woman Abuse Protocols will highlight the perspectives of immigrant women. Long-term and increased funding for D/IPV and settlement public services will ensure that women-centered programming and professional translation services are available and improved collaboration takes place.
Language: en
Keywords
Domestic violence; Immigrant women; Intimate partner violence; Multicultural services; Social determinants of health