Citation

Nalla MK, Gurinskaya A, Rafailova D. J. Appl. Secur. Res. 2017; 12(4): 543-556.

Copyright

(Copyright © 2017, Informa - Taylor and Francis Group)

DOI

10.1080/19361610.2017.1354277

PMID

unavailable

Abstract

In this exploratory study article, we examine Russian citizens, more specifically youth (college students), perceptions of private security guards who come in contact with private citizens. We examine public attitudes toward the nature of security guards' work as it relates to their professionalism, effectiveness, and the degree to which they are satisfied with their work. Data for this research was drawn from a sample of 364 college students attending various universities in St. Petersburg, Russia. Our findings suggest the Russian students are ambivalent in general about the nature of security work, security guards' professionalism, if they are effective, and that they are not satisfied with their services. However, positive contact with security guards appeared to be a strong predictor of their positive views on various dimensions of security guard work.

FINDINGS also suggest that there are group differences in terms of age, gender, and income in their views about the various dimensions of private security guards' work and occupation.

Language: en

Keywords

private security guard regulations; Private security guards; Russian private security guards; security guard civility; security guard effectiveness; security guard professionalism