Citation

Kusui Y, Yamazaki T, Yamada T, Hamada M, Ueshima K, Tajima K, Sokejima S. Arch. Environ. Occup. Health 2016; 72(1): 10-19.

Affiliation

c

Copyright

(Copyright © 2016, Informa - Taylor and Francis Group)

DOI

10.1080/19338244.2016.1140628

PMID

26786616

Abstract

This study aimed to investigate determinants and protective strategies for the resignation of healthcare workers resulting from patient-derived nuisance in medical institutions. We conducted a cross-sectional survey in the 57 hospitals in Mie Prefecture, Japan. A random sampling of 775 employees (physicians, nurses, administrators and other healthcare workers) was provided self-administered questionnaires. Among 480 participants who experienced patient-derived nuisance, 132 participants considered resignation as a result, giving an estimated prevalence of 17.1% [95%CI: 14.4 to 19.8%] of all respondents. Non-physical nuisances such as "demand for an unwarranted apology" (OR: 2.57 [95% CI: 1.61 to 4.12]) had higher ORs for considering resignation than other kinds of nuisance. In contrast, OR for the provision of human support by medical institutions was 0.49 [95% CI: 0.28 to 0.86]. Human support was associated with alleviation of the intention to resign.

Language: en