Citation

Jacobson ID, Richards LG. Ergonomics 1976; 19(1): 1-10.

Affiliation

Department of Engineering Science and Systems and Department of Psychology , University of Virginia , Charlottesville , Virginia , 22901 , U.S.A.

Copyright

(Copyright © 1976, Informa - Taylor and Francis Group)

DOI

10.1080/00140137608931509

PMID

26528592

Abstract

Quantitative environmental and subjective data obtained aboard commercial airlines are used to model passenger reaction. Several models for comfort are compared. The manner in which the overall response to the flight environment depends on the time history is examined and the variability about the mean response discussed. The relationship to passenger satisfaction is presented giving a quantitative means of relating the physical environment to passenger acceptance. The proposed models give aircraft designers and operators a method by which they may seek to maximize passenger comfort and therefore satisfaction.

Language: en