Citation

Miller EL. Transp. Res. Rec. 1974; 506: 1-14.

Copyright

(Copyright © 1974, Transportation Research Board, National Research Council, National Academy of Sciences USA, Publisher SAGE Publishing)

DOI

unavailable

PMID

unavailable

Abstract

In 1970 the Ohio Department of Transportation developed a method of measuring the quality of highway maintenance. The purpose was threefold: to measure objectively the quality of maintenance achieved by highway maintenance forces, to establish acceptable standards of maintenance quality, and to provide a means of setting annual district and statewide maintenance performance objectives. The resulting method meets these objectives and is recommended for use by other states. The system utilizes a random sample of highway sections on which identifiable maintenance work items are counted by 2-man survey crews working statewide full time. Ohio uses 2 crews to make surveys quarterly. Work items are counted on 2-mile sections of highway using 13 items that reflect the quality of force-account highway maintenance. The field data are reduced to the number of maintenance work items per mile in each maintenance category for each of the 88 counties in Ohio, and these values are plotted by computer in 3 different forms of bar charts. The bar charts show direct expenditures per lane-mile as well as the maintenance work items per mile. This method of measuring the quality of maintenance provides useful information for all levels of management.