Citation

Dzindolet MT, Pierce LG, Beck HP, Dawe LA. Hum. Factors 2002; 44(1): 79-94.

Affiliation

Department of Psychology and Human Ecology, Cameron University, Lawton, Oklahoma 73505, USA. maryd@cameron.edu

Copyright

(Copyright © 2002, Human Factors and Ergonomics Society, Publisher SAGE Publishing)

DOI

unavailable

PMID

12118875

Abstract

Although increases in the use of automation have occurred across society, research has found that human operators often underutilize (disuse) and overly rely on (misuse) automated aids (R. Parasuraman & V. Riley, 1997). Nearly 275 Cameron University students participated in 1 of 3 experiments performed to examine the effects of perceived utility (M. T. Dzindolet, H. P. Beck, L. G. Pierce, & L. A. Dawe, 2001) on automation use in a visual detection task and to compare reliance on automated aids with reliance on humans. Results revealed a bias for human operators to rely on themselves. Although self-report data indicate a bias toward automated aids over human aids, performance data revealed that participants were more likely to disuse automated aids than to disuse human aids. This discrepancy was accounted for by assuming human operators have a "perfect automation" schema. Actual or potential applications of this research include the design of future automateddecision aids and training procedures for operators relying on such aids.