Citation

Dellasega CA, Volpe RL, Edmonson C, Hopkins M. J. Nurs. Adm. 2014; 44(4): 212-218.

Affiliation

Author Affiliations: Professor of Humanities and Professor of Women's Studies (Dr Dellasega); Assistant Professor (Dr Volpe); and Research Assistant (Ms Hopkins), College of Medicine, Department of Humanities, The Pennsylvania State University, Hershey; and Chief Nursing Officer (Dr Edmonson), Texas Health Dallas.

Copyright

(Copyright © 2014, Lippincott Williams and Wilkins)

DOI

10.1097/NNA.0000000000000052

PMID

24662690

Abstract

OBJECTIVE: This study provides a 1st look at relational aggression (RA) and the consequences among nurses.

BACKGROUND: Interpersonal hostility, bullying, and a toxic work environment (WE) can impact patient care delivery as well as nurses' personal health and job satisfaction.

METHODS: The Relational Aggression Assessment Scale, measuring aggressors, victims, and bystanders, was used to measure RA in a sample of 842 nurses. Additional variables measured included a demographic profile, job satisfaction, and intent to leave.

RESULTS: Nurses were most likely to identify with victim behaviors, but a minority of nurses reported relying on aggressor behaviors and bystander behaviors. There was a positive correlation among aggressor, victim, and bystander items, suggesting overlap in roles.

CONCLUSIONS: A few relationally aggressive individuals can create a toxic WE. Interventions to address RA among nurses must be tested, as well as strategies for improving job satisfaction and promoting healthy WEs through positive relationships.

Language: en