Citation

St-Cyr O, Kilgore RM. Proc. Hum. Factors Ergon. Soc. Annu. Meet. 2008; 52(4): 272-276.

Copyright

(Copyright © 2008, Human Factors and Ergonomics Society, Publisher SAGE Publishing)

DOI

10.1177/154193120805200416

PMID

unavailable

Abstract

This paper presents an example of a full Cognitive Work Analysis (CWA) on a TRACON Air Traffic Control Microworld (TRACON, 1991). TRACON for Windows is a microworld simulation of an air traffic control environment. The TRACON domain consists of an airspace surrounding a major airport and its regional satellite airports. Our purpose in applying all five phases of CWA to a single system was pedagogical in nature. The authors came together as an analytical team within the context of a CWA graduate course. All five phases of analysis are outlined in this paper, although each analysis represents only a subset of a complete CWA undertaking. Despite the limited breadth, we were able to generate a substantial amount of data and increase our appreciation of the relationships between the domain knowledge elucidated through each phase. This example illustrates the potential design value of performing a CWA for real-world domains across all CWA phases.

Language: en