Citation

Adolph L. Hum. Factors Aerosp. Safety 2003; 3(3): 223-229.

Copyright

(Copyright © 2003, Ashgate Publishing)

DOI

unavailable

PMID

unavailable

Abstract

The air traffic system is a very complex one, different organisations have to work together, the demands concerning quality, safety and security are very high. Organisations spend a lot of resources in building up technology to improve the co-operation processes. The human factor of co-operation is well known as 'the problem', but there are hardly ideas what can be done to improve this weak point. In this paper a concept is provided which helps to develop successful co-operation processes on the human interaction level.