Citation

Khalid HM, Helander MG, Hood NA. Appl. Ergon. 2013; 44(5): 671-679.

Affiliation

Damai Sciences Sdn Bhd, A-31-3 Suasana Sentral, Jalan Stesen Sentral 5, 50470 Kuala Lumpur, Malaysia.

Copyright

(Copyright © 2013, Elsevier Publishing)

DOI

10.1016/j.apergo.2012.06.005

PMID

22944486

Abstract

The purpose of this study was to analyze people's attitudes to disasters by investigating how people feel, behave and think during disasters. We focused on disasters induced by humans, such as terrorist attacks. Two types of textual information were collected - from Internet blogs and from research papers. The analysis enabled forecasting of attitudes for the design of proactive disaster advisory scheme. Text was analyzed using a text mining tool, Leximancer. The outcome of this analysis revealed core themes and concepts in the text concerning people's attitudes. The themes and concepts were sorted into three broad categories: Affect, Behaviour, and Cognition (ABC), and the data was visualized in semantic maps. The maps reveal several knowledge pathways of ABC for developing attitudinal ontologies, which describe the relations between affect, behaviour and cognition, and the sequence in which they develop. Clearly, terrorist attacks induced trauma and people became highly vulnerable.

Language: en