Citation

Cuevas HM, Jones RET, Mossey ME. Proc. Hum. Factors Ergon. Soc. Annu. Meet. 2011; 55(1): 365-369.

Copyright

(Copyright © 2011, Human Factors and Ergonomics Society, Publisher SAGE Publishing)

DOI

10.1177/1071181311551075

PMID

unavailable

Abstract

Disaster Action Teams assist with American Red Cross disaster relief operations by providing support and services to people who are affected by local emergencies, such as fire or water damage to a home. Ensuring the successful performance of these teams requires promoting not only the situation awareness (SA) of individual team members, but also the SA of the team as a whole as well as their shared SA. In this paper, we demonstrate how the Goal-Directed Task Analysis methodology can be utilized to identify the critical information requirements of Disaster Action Teams, at both the individual and team level. We also illustrate how SA-Oriented Design Principles can be applied to meet their information demands by effectively presenting these information requirements.

Language: en