Citation

Wheale JL. Reliab. Eng. 1985; 13(2): 79-92.

Copyright

(Copyright © 1985, Elsevier Publishing)

DOI

10.1016/0143-8174(85)90063-0

PMID

unavailable

Abstract

This paper describes a survey of co-ordination problems and attitudes amongst a sample of 250 commercial airline pilots. The results indicate that co-ordination problems are most likely when the workload is high. Deviation from standard operating procedures was also identified by the pilots as a major source of co-orrdination problems. Disputes on the flight deck were more likely if one crew member had an interaction style that was difficult to cope with, or was deviating from normal role behaviour, or held attitudes about the operation of the aircraft that differed significantly from other crew members. The data indicate that social psychological factors can have a strong influence on co-ordination behaviour and the variables which influence teamwork are discussed.