Citation

Korr WS, Ruez JF. Eval. Program Plann. 1986; 9(4): 367-371.

Copyright

(Copyright © 1986, Elsevier Publishing)

DOI

10.1016/0149-7189(86)90051-0

PMID

unavailable

Abstract

A survey of Employee Assistance Programs investigated how utilization of services was quantified. Many inconsistencies were found. Few programs reported a penetration rate, and each one that did used a different formula. A model is presented to deal with these problems.