Citation

Araujo S, Sofield L. Nurs. Clin. North Am. 2011; 46(4): 457-464.

Affiliation

Community Medical Center, 99 Route 37 West, Toms River, NJ 08755, USA.

Copyright

(Copyright © 2011, Elsevier Publishing)

DOI

10.1016/j.cnur.2011.08.006

PMID

22055903

Abstract

Workplace violence is not a new phenomenon and is often sensationalized by the media when an incident occurs. Verbal abuse is a form of workplace violence that leaves no scars. However, for nurses, the emotional damage to the individual can affect productivity, increase medication errors, incur absenteeism, and decrease morale and overall satisfaction within the nursing profession. This results in staffing turnover and creates a hostile work environment that affects the culture within the organization.

Language: en