Citation

Matevia ML, Goldman W, McCulloch J, Randall PK. Psychiatr. Serv. 2002; 53(5): 555-557.

Affiliation

United Behavioral Health, San Francisco, California 94105, USA. marilyn_l_matevia@uhc.com

Copyright

(Copyright © 2002, American Psychiatric Association)

DOI

unavailable

PMID

11986502

Abstract

This column describes a creative effort on the part of a national behavioral managed care plan to identify cases of domestic violence in its covered population. Although the screening efforts by intake counselors and clinicians yielded a lower rate of domestic violence than would have been expected, the effort established a baseline or benchmark from which the organization can now work. Clinical benchmarks are critical to developing an understanding of best practices. In this case, the benchmark finding initiated a best practices process through which this organization--and, hopefully, others--will continue to create better methods for identifying and helping people who experience domestic violence.

Language: en