Citation

Henry J, Ginn GO. J. Nurs. Adm. 2002; 32(9): 479-486.

Affiliation

Department of Health Promotion, University of Nevada Las Vegas, 89154, USA. jhenry@unlv.edu

Copyright

(Copyright © 2002, Lippincott Williams and Wilkins)

DOI

unavailable

PMID

12360120

Abstract

The authors use the total quality management philosophy to address the problem of workplace violence prevention in healthcare organizations. They examine the literature on the scope of violence and the applications of total quality management principles in healthcare organizations. They conclude with guidelines for the design and implementation of violence prevention program within the framework of total quality management.

Language: en