Citation

Duncan MH. Activ. Adapt. Aging 1996; 20(1): 15-23.

Copyright

(Copyright © 1996, Informa - Taylor and Francis Group)

DOI

10.1300/J016v20n01_03

PMID

unavailable

Abstract

Finding quality volunteers is never an easy task and keeping them is even more difficult. I have built a thriving volunteer program by critically reviewing and restructuring the basic foundation. I have developed an efficient and comprehensive training program that emphasizes effective communication on all levels. My training technique emphasizes role playing and educating the volunteer about validation. This hands-on technique is enthusiastically received by volunteers, is practical and produces good results.