Citation

Schat AC, Kelloway EK. J. Occup. Health Psychol. 2003; 8(2): 110-122.

Affiliation

Department of Psychology, University of Guelph, Ontario, Canada.

Copyright

(Copyright © 2003, American Psychological Association)

DOI

unavailable

PMID

12703877

Abstract

This study examined the buffering effects of 2 types of organizational support--instrumental and informational--on the relationships between workplace violence/aggression and both personal and organizational outcomes. Based on data from 225 employees in a health care setting, a series of moderated multiple regression analyses demonstrated that organizational support moderated the effects of physical violence, vicariously experienced violence, and psychological aggression on emotional well-being, somatic health, and job-related affect, but not on fear of future workplace violence and job neglect. These findings have implications for both research and intervention related to workplace violence.

Language: en