Citation

Lanza ML, Zeiss RA, Rierdan J. J. Am. Psychiatr. Nurs. Assoc. 2009; 14(6): 413-420.

Copyright

(Copyright © 2009, American Psychiatric Nurses Association, Publisher SAGE Publishing)

DOI

10.1177/1078390308327039

PMID

unavailable

Abstract

Workplace violence is common in health care settings. The authors review various models of this violence that have developed over time. From a linear model, understanding progressed to an interactional and then to a contextual model of assault that examines interactions of the aggressor, victim, and the environment. To date, there has not been a satisfactory research methodology to explore the complexities of the contextual model. This article proposes the 360-degree evaluation as an appropriate methodology for examination of multiple perspectives on assault. The 360-degree model allows comparison of perspectives of the assailant, victim, victim's peers, and victim's supervisor.