Citation

Doepel DG. Ind. Crisis Q. 1991; 5(3): 177-188.

Copyright

(Copyright © 1991, Industrial Crisis Institute - Bucknell University)

DOI

10.1177/108602669100500301

PMID

unavailable

Abstract

In the last decade an enormous amount of research has been conducted on the psychological aspects of the human response to traumatic events. During the same period managers and management consultants have developed sophisticated procedures for responding to traumatic events that occur in the work place. This paper combines a number of key aspects of both and proposes strat egies for enhancing the overall effectiveness of crisis management by focusing upon the stress experienced by management and employees in the aftermath of traumatic events.