Citation

Lagadec P. Ind. Crisis Q. 1987; 1(2): 19-26.

Copyright

(Copyright © 1987, Industrial Crisis Institute - Bucknell University)

DOI

10.1177/108602668700100204

PMID

unavailable

Abstract

During major technological crisis, involved organizations often find themselves facing huge problems of communication. This brings in its wake operational paralysis and a destruction of public image. Lack of preparation, a history of unawareness of risk realities, low internal mobilization, underdeveloped external networks, and poor links with the media and public opinion, lead to spectacular failures in organizations. Organizations must re-examine their repertoire of crisis handling practices in order to develop good communications strategies.