Article Title,Year,Volume,Issue,Page Range,Author Managers' attitudes toward employees with depression and organizational citizenship behaviors in the hospitality industry: assessing the mediating role of personality,2023,35,2,602-629,Kalargyrou How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors: the role of psychological well-being and tenure,2023,35,1,64-91,Gip Killing the service fire: leader aggressive humour undermines hospitality employees' proactive customer service performance,2023,35,3,933-950,Sun A Non-smoking Hospitality Environment: Profitable Business or Financial Suicide?,1993,5,2,27-31,Morrison