Article Title,Year,Volume,Issue,Page Range,Author Escalating risk: violence in the ED,1993,9,8,1-4,Riegner Risky business Part 2. Violence in the health care environment,1998,15,1,1-6,Edwards Violence in the health care environment. Risky business Part 1,1998,14,12,1-9,Edwards Abusive behavior is barrier to high-reliability health care systems culture of patient safety,2000,17,1,1-6,Anderson Providing and maintaining a safe workplace,1998,15,1,7-11,Edwards Preventing violence in the hospital: a nursing unit's quality improvement story,1994,11,1,1-5,Nielsen Preventing employee-related violence,1994,10,12,7-8,