TY - JOUR PY - 2024// TI - Relationship between companies' responses to near-miss reports and turnover intentions of workers: a nationwide cross-sectional study JO - Safety and health at work A1 - Yamamoto, Ayaka A1 - Nagata, Tomohisa A1 - Odagami, Kiminori A1 - Adi, Nuri Purwito A1 - Nagata, Masako A1 - Mori, Koji SP - 187 EP - 191 VL - 15 IS - 2 N2 - BACKGROUND: Effective near-miss management is important in preventing workplace accidents. A company's inadequate response to near-miss reports can lead workers to feel insecure and dissatisfied with the company. We investigated the relationship between companies' responses to near-miss reports and turnover intentions of workers.

METHODS: We conducted a cross-sectional study using online self-administered questionnaire survey to workers aged ≥20 years in Japan in March 2022. The analysis included 5,071 participants who had near-miss experiences and reported them to their companies. The independent variable was companies' responses to near-miss reports, classified into three categories: adequate response group, inadequate response group, and no response group. The dependent variable was turnover intentions. We calculated the odds ratio and 95% confidential interval (CI) using multilevel logistic regression analyses nested for industries and adjusted for covariates.

RESULTS: Of the 5,071 participants, 3,058 (60.3%) were adequate response group, 1,484 (29.3%) were inadequate response group, and 529 (10.4%) were no response group. In multivariable adjusted model, compared with adequate response group, the odds ratio of inadequate response group and no response group were 1.80 (95% CI: 1.56-2.08) and 2.63 (95% CI: 2.15-3.22), respectively.

CONCLUSION: Our results suggested that there was a relationship between companies' responses to the near-miss reports and turnover intentions of workers. It is important not only to collect near-misses but also to respond appropriately to the reports and provide feedback to workers.

Language: en

LA - en SN - 2093-7911 UR - http://dx.doi.org/10.1016/j.shaw.2024.01.004 ID - ref1 ER -