TY - JOUR
PY - 2023//
TI - Staff turnover intention at long-term care facilities: implications of resident aggression, burnout, and fatigue
JO - Journal of the American Medical Directors Association
A1 - Yan, Elsie
A1 - Wan, Debby
A1 - To, Louis
A1 - Ng, Haze K. L.
A1 - Lai, Daniel W. L.
A1 - Cheng, Sheung-Tak
A1 - Kwok, Timothy
A1 - Leung, Edward M. F.
A1 - Lou, Vivian W. Q.
A1 - Fong, Daniel
A1 - Chaudhury, Habib
A1 - Pillemer, Karl
A1 - Lachs, Mark
SP - ePub
EP - ePub
VL - ePub
IS - ePub
N2 - OBJECTIVES: Staff shortages and the high turnover rate of nursing assistants pose great challenges to long-term care. This study examined the effects of aggression from residents of long-term care facilities, burnout, and fatigue on staff turnover intention. The findings will help managers to devise effective measures to retain their staff.
DESIGN: Cross-sectional descriptive study design. SETTING AND PARTICIPANTS: A total of 800 nursing assistants were recruited from 70 long-term care facilities using convenience sampling.
METHODS: The participants were individually interviewed and provided information about their turnover intention, resident aggression witnessed and experienced, self-efficacy, neuroticism, burnout, fatigue, and personal and facility characteristics.
RESULTS: Hierarchical multiple regression analysis revealed that the size and organizational practices of long-term care facilities were not associated with staff turnover intention. Staff who spent less time in the industry reported witnessing resident-to-resident aggression, experienced resident-to-staff aggression, reported high levels of burnout, had acute or chronic fatigue, and had low levels of inter-shift recovery were more likely than others to report a high turnover intention.
CONCLUSIONS AND IMPLICATIONS: Staff turnover poses great challenges to staff, residents, and organizations. This study identified important factors that may help support staff in long-term care facilities. Specific measures, such as person-centered care to diminish resident aggression by addressing residents' unmet needs, work-directed programs to mitigate burnout and improve staff mental health, and flexible schedules to prevent fatigue should also be advocated to prevent staff turnover.
Language: en
LA - en SN - 1525-8610 UR - http://dx.doi.org/10.1016/j.jamda.2023.10.008 ID - ref1 ER -