TY  - JOUR
PY  - 2023//
TI  - Transformational change and digitalization-the case of the Swedish Road and Transport Administration
JO  - Behavioral sciences (Basel, Switzerland)
A1  - Molin, Fredrik
A1  - Norrman Brandt, Eva
SP  - 
EP  - 
VL  - 13
IS  - 2
N2  - BACKGROUND: Digitalization is one of the drivers of change in both public and private organizations. It is therefore relevant to understand how a government agency like the Swedish Transport Administration manage and experience change. <br><br>METHODS: In this qualitative study, interviews (n = 15) with respondents with insight and connection to digitalization and change highlight factors related to digitalization and change-capacity within the agency. <br><br>RESULTS: The results of the interviews are presented in a thematic analysis. Five themes were identified: Digitalization, management control, stability requirements, organizational culture, and lack of a comprehensive view. The research literature in the field of change creates a fund for a discussion about the Administration's situation regarding digitalization, development, and transformational change. <br><br>CONCLUSIONS: The results indicate that the Transport Administration still has a long way to travel in terms of organizational readiness for change. To address this issue, the Transport Administration should prioritize the development and implementation of a comprehensive change management strategy including clear communication, active engagement, and participation from all employees, and a focus on building a culture of adaptability and continuous improvement.<p />  <p>Language: en</p>
LA  - en
SN  - 2076-328X
UR  - http://dx.doi.org/10.3390/bs13020110
ID  - ref1
ER  -