TY  - JOUR
PY  - 2022//
TI  - Time-efficiency factors in road tunnel rescue as perceived by Swedish operative personnel - an interview study
JO  - International Journal of Emergency Services
A1  - Hylander, Johan
A1  - Saveman, Britt-Inger
A1  - Bjornstig, Ulf
A1  - Gyllencreutz, Lina
A1  - Westman, Anton
SP  - 312
EP  - 324
VL  - 11
IS  - 2
N2  - PURPOSE Major incidents in road tunnels remain a collaborative challenge for the emergency services (fire and rescue service, police and ambulance), emergency dispatch centres (EDCs) and infrastructure owners. The aim of this paper is to investigate how collaborative partners to the ambulance services perceive the rescue effort and to identify factors that may influence its efficiency. <br><br>DESIGN/METHODOLOGY/APPROACH Focus group and individual interviews were conducted with 19 participants who were infrastructure owners or had operational or tactical responsibilities with the emergency services or EDCs in two regions in Sweden with multiple road tunnels. The collected data were analysed using qualitative content analysis. <br><br>FINDINGS Three main categories described efficiency factors during and after an incident: (1) coordinating the initial information (using a shared terminology), (2) achieving situational awareness (identifying those persons in need) and (3) lessons (not) learnt (lack of joint tactical plans and exercises). The emerging theme was access, assess and evaluate. Practical implications The findings suggest that establishing national policies and collaborative forums might yield more efficiently managed rescue efforts in road tunnel incidents in Sweden and other countries with similar organisational structures. <br><br>ORIGINALITY/VALUE This study offers new insights on interoperability during responses to complex underground incidents.<p />  <p>Language: en</p>
LA  - en
SN  - 2047-0894
UR  - http://dx.doi.org/10.1108/IJES-03-2021-0011
ID  - ref1
ER  -