TY  - JOUR
PY  - 2022//
TI  - Assessing the level of trust in the humanitarian supply chain: the cases of study: the fire-induced collapse of Plasco building, Shahran gas explosion, and flash flood in Tehran subway
JO  - Journal of rescue and relief
A1  - Talaie, Hamidreza
A1  - Hajian, Morteza
SP  - 192
EP  - 210
VL  - 14
IS  - 3
N2  - INTRODUCTION: The present study aimed to investigate communication, information exchange, cooperation, and trust networks in Iran's Humanitarian Supply Chain at both inter-organizational and interpersonal levels.     METHODS: This applied research was conducted based on a descriptive survey design. The statistical population of this research included the organizations and people involved in relief operations performed in three recent disasters: the fire-induced collapse of the Plasco building, Shahran gas explosion, and the flash flood in the Tehran subway. In order to analyze networks, a questionnaire containing network analysis questions was designed. Upon the completion of the questionnaires, the data of each network were entered systematically into a matrix on an excel spreadsheet. Such indexes as degree centrality, betweenness centrality, intersection points, isolation points, and network density were calculated by Ucinet and NetDraw software packages; therefore, the networks were analyzed.     FINDINGS: Based on the results obtained from the analysis of communication, information exchange, and cooperation networks, the network density was 21%, indicating a low level of organizational relationship. At this level of communication, information exchange and cooperation were obtained at 11.5% and 16.5%, respectively. The analysis of the trust network also illustrated that the density of this network was 26.6%, suggesting that out of 21% of connections, there was about a quarter of possible trust. This is suggestive of low levels of inter-organizational Trust.     CONCLUSION: Building trust in Iran's humanitarian service supply chain can be very effective in the acceleration of service supply, organization, and success of relief operations<p />  <p>Language: en</p>
LA  - en
SN  - 2008-4544
UR  - http://dx.doi.org/10.32592/jorar.2022.14.3.4
ID  - ref1
ER  -