TY - JOUR PY - 2022// TI - Violence against ambulance staff JO - Bundesgesundheitsblatt Gesundheitsforschung Gesundheitsschutz A1 - Leuschner, Fredericke A1 - Herr, Anne T. A1 - Lutz, Paulina A1 - Fecher, Lena A1 - Selzer, Michaela SP - ePub EP - ePub VL - ePub IS - ePub N2 - BACKGROUND: Attacks against emergency medical services are increasingly discussed in the media and in politics, which is reflected in political initiatives and legislative changes. However, there is a rather low number of scientific studies on this topic in Germany that do not represent a consistent image of prevalence. The current article addresses prevalence and situational escalation factors as well as consequences of the incidents and wishes of the emergency medical services regarding attacks.

METHODS: Between May and August 2021, emergency medical services were surveyed using a mixed-methods approach, which included long-term data collection on the frequency of violent crime in the form of an online questionnaire and qualitative interviews of experts and victims.

FINDINGS: Verbal attacks in particular are part of the everyday working experience of emergency medical services. On average, 29% of respondents were insulted, harassed, or verbally threatened. Moreover, an average of 8% of those surveyed were also exposed to physical attacks. At the same time, the need for improvement regarding aftercare as well as education and training are expressed.

DISCUSSION: Education and training courses that raise awareness of dangers, consider de-escalation approaches, and address self-protection could reduce the risk of attacks and thus stress of this kind in everyday working life.

Language: de

LA - de SN - 1436-9990 UR - http://dx.doi.org/10.1007/s00103-022-03564-5 ID - ref1 ER -